Emergency Website Repair & Malware Removal | from $99

Same-day diagnosis · Alberta-based · Canada-wide

Emergency Website Repair & Malware Removal Hacked, down or broken? Start with a same-day diagnosis.

Emergency website repair for hacked, broken and offline websites. Ron Reichert diagnoses the problem the same day, fixes the cause, removes malware and gets your WordPress site taking calls, forms and orders again. Alberta-based, with remote service for businesses across Canada.

Warning signs

When you need emergency website repair

If any of these are happening, customers are hitting a dead end right now. Each one has a cause that can be found and fixed.

  • Site down or 503 errorThe site will not load, or shows Service Unavailable, a timeout or a hosting error page.
  • Critical error or white screenWordPress shows a critical error message, or the page is completely blank.
  • Spam redirects or strange pagesVisitors are sent to other sites, or Google shows pages you never created.
  • Security warningsThe browser or Google warns visitors that your site is unsafe or deceptive.
  • Locked out or unknown usersYou cannot log in, or there are admin users you did not add.
  • Forms, checkout or email brokenContact forms, quote requests, payments or website email stopped working.

How emergency repair works

From broken to back online

  1. Same-day diagnosis

    Ron checks the site, the hosting account and the error logs to find the real cause, then tells you the fix and the price.

  2. Repair and contain

    Broken updates are rolled back or repaired, malicious files and unknown users are removed, and forms, checkout and email are restored.

  3. Clean and verify

    The site is scanned again, passwords are changed, and Google or browser warnings are cleared where they apply.

  4. Harden and report

    Updates, login security and a security plugin are put in place, and you get a short summary of what happened and what was fixed.

Many outages are fixed within hours. A deeper malware cleanup can take 24 to 72 hours, because every backdoor has to be removed.

Pricing

Emergency website repair pricing

The cause and the price are confirmed after the diagnosis, before any larger work begins.

Under one hour

Emergency fix

from $99

  • Site down, 503 and critical errors
  • Broken updates and plugin conflicts
  • Form, checkout and email repairs
Request emergency help
Hacked sites

Malware cleanup

from $149

  • Malware and backdoor removal
  • Spam redirects and injected code cleaned
  • Security warnings cleared where they apply
  • Passwords changed and site hardened
Request malware cleanup
Monthly

Ongoing protection

from $149/mo

  • Tested plugin, theme and WordPress updates
  • Security scanning and uptime monitoring
  • Backup checks and a monthly report
See maintenance plans

Prices in Canadian dollars, GST extra. Maintenance plans do not include hacked-site cleanup, which is billed at the emergency rates above.

Different problem?

Google Business Profile suspended or missing from Maps?

Profile suspensions need a different fix: finding what Google flagged, correcting it and preparing a documented appeal. That service has its own page, with pricing from $549.

Questions

Emergency website repair questions

Usually, yes. Ron starts with a same-day diagnosis to find what took the site down, such as a broken update, a plugin or theme conflict, a PHP version problem, a full server or a hack. Simple fixes that take under an hour start at $99. You get the cause and the price before any larger repair begins, so there are no surprises.

Ron finds how the attacker got in, removes the malicious files, injected code and unknown admin users, cleans infected database entries, updates or replaces the vulnerable plugin or theme, and changes the passwords. The site is then scanned again to confirm it is clean, and Google or browser warnings are cleared where they apply. Malware cleanup starts at $149.

Many outages are fixed within hours. A deeper malware infection can take 24 to 72 hours, because every backdoor has to be found and removed or the hack comes back. If Google has flagged the site as dangerous, the warning is lifted only after Google reviews the cleaned site, which can add a few days.

A 503 error means the server is running but cannot handle the request right now. Common causes are a hosting account out of memory or resources, a failing plugin or theme, a WordPress update stuck in maintenance mode, or bot or malware traffic overloading the site. Ron finds the cause in the hosting and WordPress error logs and restores the site safely.

The message “There has been a critical error on this website” means PHP stopped running WordPress. It is usually caused by a plugin or theme conflict, a failed update or a PHP version the site’s code does not support. Ron uses the error log to find the exact file, repairs or switches off the cause and brings the site back without losing content.

Yes. Spam redirects come from malicious code added to your WordPress files, database or server settings, often through an outdated plugin. Ron removes the redirect code from every place it is hiding, closes the hole that let it in and checks the site on desktop and phone, because some redirects only show to mobile visitors or to people arriving from Google.

It can be. Sudden slowness can come from malware, bot traffic hammering the site, a full hosting account or a heavy plugin update. Ron checks the server load, traffic and recent changes to find the real cause before changing anything. If it is not a hack, he explains the fix and the price before starting.

Simple WordPress fixes that take under an hour start at $99, and hacked-site and malware cleanup starts at $149. Larger repairs are quoted after the diagnosis, before any extra work begins. Prices are in Canadian dollars, plus GST. To lower the chance of another emergency, website maintenance plans start at $149 a month.

Yes. Emergency repairs are done remotely, so Ron works on websites for businesses in Calgary, Edmonton, across Alberta and anywhere in Canada. He needs access to your WordPress admin and hosting account, and he keeps you updated by phone, text or email while the work is done.

Keep WordPress, plugins and themes updated, remove anything you no longer use, use strong unique passwords with two-factor login, and run a security plugin such as Solid Security or Wordfence. Confirm your host keeps working backups. A maintenance plan covers tested updates, security scanning, uptime monitoring and backup checks, so problems are caught early.

Get help now

Website down or hacked right now?

Call or text Ron with what you are seeing. You get the cause and the price before any larger repair starts.